Things move pretty quickly at Vidsy! We’re human too, and we know mistakes, mix-ups, and the occasional life moment happen.
The key thing is to let us know as soon as something comes up. That way we can jump in and figure out a solution together 🤝
How do I let you know I’m no longer able to meet the deadline?
Once you’re invited to a brief, you can view the deadline on the Intro page before confirming ⏳ It’s shown in your local time so everything’s clear upfront.
If you know you can’t make it before accepting, just hit Decline so we can pass the opportunity on to another creator.
If you’ve already accepted, reach out via the chat bubble in the bottom right corner and our team will help you out 💬
Where do I upload my videos and files if I've missed the deadline?
Once the platform deadline has passed, you’ll no longer have access to the brief or be able to submit on-platform 🚫.
If you still have access to the Dropbox link, please upload everything there and make sure your files are clearly labelled. If you no longer have the Dropbox link, please upload your files to Google Drive and send the link to community@vidsy.co 📧
⚠️ Heads up: It's not always possible for us to accept late submissions. Please get in touch as quickly as possible so we can discuss options.
For Remix (motion graphics) briefs, here's some handy info on how to package your After Effects file for upload.
For CGC briefs, we also require legal forms and expense receipts.
I was granted an extension, but still received a missed deadline notification?
If you’ve been granted an extension, you may still get an automated missed deadline notification once the original platform deadline passes.
Just make sure you follow the deadline shared by your Community Lead and submit your content via the Dropbox link provided by the team 📦.
Will a late submission effect my chances for future selection?
We get it! Mistakes, accidents, and last-minute chaos can happen.
That said, repeat late or non-submissions can start to impact your chances of being selected for future briefs. Vidsy is pretty competitive, so hitting deadlines on time is one of the best ways to stay in the running 🚀